Roadside Assistance

VW Warranties and coverage

Warranties and Coverage

A little coverage goes a long way. The right coverage goes even further.

New-Vehicle Warranty for 2018-2022 Models

New-vehicle warranty for 2018-2022 models

4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km* powertrain limited warranty

Corrosion Perforation Warranty Period
2018, 2019 or 2020 models: 7 years / unlimited kilometres

Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners’ manual.

*Whichever occurs first.

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Certified Pre-Owned warranty

Certified Pre-Owned warranty

More Warranties

Volkswagen Parts Warranty

Volkswagen Parts Warranty

Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

Accessories Warranty

Accessories Warranty

Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.

Battery Warranty

Battery Warranty

Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**

*A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer. **This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.

Roadside Assistance

Stay safe with our 24/7 Volkswagen Roadside assistance.

What’s included?

  • Towing to nearest Volkswagen dealership or authorized garage
  • Battery jump-start
  • Flat tire service
  • Lockout service
  • Gasoline delivery service
  • Emergency winching service
  • Gasoline delivery service
  • Trip interruption benefits with purchase of a new vehicle

Who’s eligible?

New vehicles

Volkswagen vehicles sold in Canada are eligible for 4 years / 80,000 km, beginning at the date of vehicle delivery or warranty start date, whichever comes first.

Certified Pre-Owneds

CPO vehicles come with an additional coverage beginning at the expiration of the original coverage or sale date of the Certified Pre-Owned vehicle, whichever is later.

Need assistance?

Call 1-800-411-6688 for details and to sign up.

Before calling, have the following details ready:

  • your vehicle identification number (VIN), located on your registration, insurance or windshield on the driver’s side
  • year, model, colour and licence plate number
  • vehicle location, including nearest intersection or street address

Recall information

Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.

In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.

Recall information
TDI warranty

TDI warranty

Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.

Have a Coverage Question?